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Shipping & Returns

SHIPPING (Bundles & Closures)

Please allow 5 business days for delivery (U.S. Customers) Your order requires 3 days for order processing + 2 days for shipping (total 5 days).

Ex: If you place your order on Monday your item will ship Thursday and be delivered on Saturday.

If you place your order on Friday, it will ship Tuesday and be delivered on Thursday.


SHIPPING (Clipins and Wholesale)

Please allow 6 business days for delivery (4 days processing + 2 days for shipping)

Please note all our deliveries require someone to sign for them.

International Customers: Please allow 8-9 business days for your order to be delivered.

Once order is shipped we will not be held  responsible for  any lost or damaged packages. Please contact USPS (1-800-ASK-USPS) if any shipping errors  occur. We will provide you with your tracking number once order ships.


There are no returns on hair purchases, EXCHANGES only.

You must request an exchange within 4 days upon receipt of hair. 

The hair MUST be in the same form it was given to you meaning unaltered and undamaged. If hair is taken out of rubber band the exchange is void.


All sales are final for wholesale orders.

Restocking fee:

If for any reason you need to cancel your order once it has already been processed there will be a 15% restocking fee added on



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